COLLECTION POLICY

General information


We use 100% secure and encrypted payment systems with more than 128-bits that assure you that your information is well cared for. We do not store your bank card details. Our collection systems (payment gateways) are systems approved by banking institutions in Mexico to carry out this type of operation, always guaranteeing your security.

Our domain is certified. You can check our security credentials at the bottom of the store.

Section 1 - Payment methods


To buy at Nena's Pastry Bar, you do not need to have a credit or debit card.

PayPal

If you have a PayPal account, you can pay by credit card, debit card and even American Express.

Card payment


Pay directly by credit or debit card without the need to create an account. We process your payments with certified payment gateways, you can use:

  • Visa or Mastercard Credit Cards
  • Visa or Mastercard Debit Cards.


Cash payment

You can make the payment in cash when picking up at the store, this payment method is exclusively for the City of New York NY 10004.

Bank transfer or Spei


The data to make a payment by electronic transfer or bank deposit are the following:

Bank: XXXXXXXX
Owner: XXXXXXXX
Account: XXXXXXXX

PASSWORD: XXXXXXXX

For payments in establishments, bank deposits or electronic transfers, we ask that after making the payment you send us the ticket or voucher scanned or photographed to speed up the process; otherwise, it can take up to 48 hours for us to receive notification that you made the payment.

The maximum term to make the payment is 2 business days.

Section 2 - Contact Information

For any doubt or clarification with your payments, we recommend that you

with the folio of your order, or your guide number, contact us by:

Nena's Pastry Bar


Address: 11 Broadway. Suite 615
City: New York NY 10004 United States
Email: contactus@nenaspastrybar.com

Telephone: 5134410212

https://nenaspastrybar.com/